Ogden Division — On-Time Diagnostic: Root Causes

Job Scheduling & Milestone Info, Task Pay Info, Tasks General, and Unexpected Orders — Ogden Division, joined job-by-job

Methodology — where "on time" comes from

"Target End Date" is pulled from TrackVia's Job Scheduling & Milestone Info report (falling back to Original Target End Date when the current target isn't set) — this is Cascade's own internal schedule commitment, not the builder-facing Client End Date, which typically has a few extra days of slack built in. "On time" means the job's Major Tasks Completion Date fell on or before that target. Any overage, even a single day, is currently scored as "Late" — there's no grace window built in today.

1. How close are we, really?

Ogden's job volume ramped up steadily — the first sustained month with meaningful volume (10+ scored jobs) was 2026-01. Everything below uses 2026-01 through the most recent complete data (274 jobs) — earlier months are excluded because 1-5 jobs/month isn't a meaningful on-time rate.

135

On time (49%)

139

Late (51%)

10.4

Avg days late (late jobs)

Median days late

Verified again, with more history: since 2026-01, on-time performance has held in the 49% range essentially every month — this isn't a one-off bad quarter, it's the steady state. And it's not a "single day over" problem: only 19 of 139 late jobs (14%) missed by just 1-2 days. Most late jobs are late by a lot.

How late, when late?

Days over target	Jobs	% of late jobs
1-2 days	19	13.7%
3-5 days	33	23.7%
6-10 days	38	27.3%
11-20 days	32	23.0%
21+ days	17	12.2%

2. A data quality flag before the diagnosis

Your instinct about the hours-worked stat was right. 31% of all logged task duration records (Start Date/Time to Completed Date/Time) come back as exactly 0 hours — a strong sign that crews are logging the start timestamp at the same time as completion rather than when work actually began. That makes raw "hours worked per task" unreliable at the individual-task level. To work around it, the analysis below leans on completion-to-completion gaps (how much calendar time passes between one logged task finishing and the next one finishing) instead of task duration — that signal survives the bad start-time data because it only depends on completion timestamps, which crews log more reliably.

3. Where the time actually goes: idle time between tasks

Restricted to tasks completed on or before each job's Major Tasks Completion Date, so warranty/VPO/ punch-list work that happens weeks later doesn't distort the picture.

42 days

Avg total idle time — Late jobs

28 days

Avg total idle time — On-time jobs

Late jobs spend about 14 more days sitting idle between task completions than on-time jobs do — this is the clearest, most consistent signal in the data. It's not that crews take longer on any one task; it's the waiting between tasks that adds up.

Handoffs with the biggest late-vs-on-time gap (min. 5 jobs each side)

Task handoff	Avg gap — Late	Avg gap — On time	Difference
Rock → Vinyl	13.9d (6)	8.5d (5)	+5.4d
Rock → Soffit/Fascia	7.2d (8)	2.6d (14)	+4.5d
Gutters → Paint	6.5d (7)	3.4d (18)	+3.1d
Soffit/Fascia → Remove Tarps	5.4d (6)	2.5d (6)	+2.9d
Set Scaff → Siding	5.0d (5)	2.5d (6)	+2.5d
Siding → Set Tarps	5.2d (11)	3.1d (6)	+2.1d
Housewrap → Paper/Wire	2.7d (56)	0.9d (30)	+1.7d
Soffit/Fascia → Stucco Color	3.7d (26)	2.2d (24)	+1.5d
Paper/Wire → Scratch Coat	5.6d (19)	4.1d (24)	+1.5d
Siding → Vinyl	1.5d (5)	0.0d (5)	+1.5d

4. Common denominators checked

Factor	Late jobs	On-time jobs	Verdict
Avg # unexpected/will-call POs	6.0	4.7	Real signal — late jobs order more
Avg unexpected PO $ spend	$1,545	$1,062	Real signal — late jobs cost more in will-calls
Avg job-start slip vs. original	3.5d	5.8d	Not a driver — on-time jobs start just as late
Idle time between tasks (core sequence)	42d	28d	Strongest signal
Jobs with a task at 2x+ typical duration	83%	86%	Inconclusive — duration data too noisy (see above)

Bottom line: the clearest common denominator on late jobs is idle time between tasks, not any single task running long. Extra will-call POs travel with lateness too — consistent with the Meritage Westwood Estates siding-reorder pattern you flagged earlier. Starting late isn't the problem; on-time jobs start just as behind schedule as late ones do. What differs is what happens in the middle.